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FAQ: Answers for Curious People

You’re smart to ask – we’re happy to answer!

Pricing reflects the number and type of assets we create for you. 
As a ballpark:

  • Individual assets (e.g. a Narrative format or a remote video with both a ~0:30 and ~2:00 cut) start from $4,000 – $6,000 pending scope and complexity. 
  • Packages of content assets for one story range from $5,000 – $15K+ depending on the mix of assets (3+), giving you more ways to drive interest and ROI from every story at a lower unit cost.

Prices include our end-to-end service: project and account management, coordinating with and interviewing your customer, asset creation, editing, managing revisions and approvals from both sides, and design.

You get assets tailored to your goals, a professional experience for you and your customer, and formats that fit your sales/marketing mix.

In most cases, this is what makes the most sense for both sides: an initial engagement to lay the foundation and prove the relationship works.

First stories are always the most involved for both sides as expectations and standards are established; we do not offer discounts.

Absolutely! We can share resources to help you secure that first project, or potentially provide services to help surface candidates.

Plus, we can get all the paperwork squared up so that when you’re ready to go, we can strike while the iron is hot.

We’re happy to provide advice on how to make the ask, including email templates you can tweak.

What we don’t do is contact your clients to ask for permission on your behalf. It doesn’t work; it’s better coming from your team.

That depends on the quality, availability and depth of the source material (transcripts, etc.) as well as  whether or not your customer has signed the proper release.

In general, we prefer to start from scratch, but we’d love the chance to discuss.

Usually! If you can share an example of what you’re after, we can assess and quote for this.

There may be a one-time initial setup cost as we create an internal template and train our team on the format you’re after.

It’s worth a chat.

We want to meet you where you’re at!

That said, it’s unlikely to reduce the price, and may even add to it.

We’ll still need to review the raw material (which can be great, awful, or anywhere in between), review briefs, close gaps via email or interview, adjust formats, secure approval, and manage the project.

Long-term, we work best in relationships where we can run with production once a customer has agreed to take part.

Because we need direct contact with your customers to do our work, we do not offer white labelling.

We’re happy to explore referral relationships; please contact team[@] to discuss.