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5 of the Most Common Case Study Mistakes

Creating a good case study sounds pretty simple. After all, it’s just problem-solution-result, right? How hard can it be? But when you actually put a case study together, a lot can go wrong. It takes nuance to tell your best possible story. At Case Study Buddy, case studies are all that we do. Literally. It’s our job to keep an eye on what’s working and what’s not. And we’ve looked at hundreds and hundreds of them. In the process of...

BY Joel Klettke

How Many Case Studies Should You Have?

“How many case studies should I publish? How many do I actually need?” For many companies, getting even one case study done can be a real victory. And when it’s your first, it IS a big deal. But case studies aren’t a “one and done” asset. You can’t just check case studies off your content marketing to-do list. And often, that first great case study opens the door to many others. Strategic companies want case studies for every sales situation...

BY Joel Klettke

Two ugly ingredients for stronger case studies (and how to use them)

Can a case study to be *too* positive? A strange question, maybe, but one that’s kept me up at night. If there’s one thing people LOVE bashing about case studies, it’s their credibility—and in many cases (no pun intended), I don’t blame them. The average case study out in the wild tends to be light on details, heavy on hyperbole, and tough to trust. They’re criticized for being cherry-picked examples in baskets of otherwise rotten fruit; impossibly great outcomes made...

BY Joel Klettke

Is It Time to Rethink the Agency Case Study?

Creating case studies for agencies comes with its own special set of challenges. First, agency customers are a particularly skeptical bunch because they’ve either been burned by an agency in the past or heard horror stories. Maybe they didn’t get the results they wanted. Or the work was poorly performed. Or communication was terrible. Whatever the problem was, they’re not likely to be won over by cheery case studies that consist of a laundry list of tasks performed and summary...

BY Joel Klettke

A Surprising Way to Repurpose Your Customer Interview

You could be sitting on a goldmine and not even know it… Especially if you already have a handful of case studies under your belt. You may think you’ve squeezed every ounce of marketing juice out of those studies, but there’s a byproduct of the creation process that you probably haven’t tapped. I’m talking about the audio files of your customer interviews. These files are chock full of persuasive content and quotes that are just begging to be used—and you...

BY Joel Klettke

What nobody tells you about creating customer success stories (but should.)

“Creating customer success stories—how hard can it be?” If there’s a painful lesson I’ve been forced to learn (repeatedly) in life, it’s that any time you ask “How hard can it be?” — you’re about to find out. This is why I can’t help but smile every time I see marketers underestimating the challenges, workload, and unexpected games of whack-a-mole that come with putting together customer success stories. After all, it’s just “Challenge, Solution, Results” right? How hard can it...

BY Joel Klettke

How to Prepare for Customer Interviews in 7 Easy Steps

You might not realize it, but the success of your case study starts before a word is written. Here are our secrets to nailing great interviews. Every. Single. Time. You hop on a call with your biggest customer. You need to get all the information for your case study in a single phone call. You need to keep it quick, so you don’t waste their time. You hit RECORD and… You freeze. What do you ask first? What do you...

BY Amanda Vanelderen

No Numbers? No Problem! How Fomo Turns Metric-less Case Studies Into Marketing Assets

Lynz Munich creates four case studies per month for Fomo—many of which lack hard numbers. Here’s how and why she does it. When kicking off a new case study, a lack of success metrics is one of the biggest barriers to entry: “We don’t track X.” “My customer doesn’t measure their results.” “We can’t share these results publicly.” We hear these concerns all the time. In the minds of some, insufficient metrics kill a good success story before it’s even...

BY Steven Peters

How to Build a Money-Making Case Study Strategy in 4 Steps (and What to Do Next)

If you’re asking, “What the heck is a case study strategy, and why do I need one?”—you’re not alone. Most companies seem to believe that a great customer success story is something that “just happens.” It spontaneously explodes into existence when they help a customer achieve something great. Only… that’s not the way it usually goes, is it? Sure, after a big win, high-fives abound. You gush about the customer’s success during your next meet-up. Maybe you regale prospects with...

BY Steven Peters

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